Fix a Hacked Website Service

A hacked website is damn annoying and a painful waste of time. You are not alone – many old sites are now being hacked. This why updating to the latest version of WordPress and additional hardening is part of our service.

Yes, we can fix your hacked website. Fast. This service is ideal for small business websites.

Learn and act quickly but do not panic.

A thorough, complete, job by one person is better than small quick pieces by several people. Your hosting service is unlikely to be the best choice. To give them credit, they often stop the hack action. But they do not clean up the site nor do they take action to prevent the hack occurring again. Nor do they restore the best available version of your site (surprisingly, it’s not their responsibility). Do you want a quick patch or a full restoration that you can rely on? If you want a complete job done you need us.

 

This is what I can do …

The Steps In Brief:
A  Stop the hack and remove its files;
Fresh Install of WordPress with Extra Protection;
C  Recover Prior Website as best we can.

Order form is here below the explanation.

First, I shall stop the hack action. The hack could be the display of an advertisement or redirection of your visitors to another site or something else illegitimate. Stopping the action is paramount to prevent your website clients being shocked or annoyed, or your name being tarnished. The WordPress logins will need to be changed, unfortunately, as they may now be known to the hackers. This is called Essential Step A – “Detect and Stop Hack”. This completed within one working day of receiving a workable account login to your site.

Next, I shall install the latest version of WordPress. This is a fresh install and results in the basic, blank website. The prior weakness is thus eliminated. Plus, a highly recognised security add-on is also installed – to achieve the best possible protection of your website. This add-on blocks suspicious activities and has been found to be very effective. This is called Essential Step B – “Fresh install with Extra Protection”.

Lastly, I shall perform any Optional Extras that you have requested. These extras are relevant to restoring to your prior site. To the best version possible. Without these extras, the basic blank WordPress website is what you will have. The extent of corruption of your website and whether you have a good backup within WordPress will determine if restoration is possible. People will normally ask for all steps to be conducted. Please give detailed info on backups and tick all the extras, to give us the best chance of restoring your website to its shiny clean self that it was. We only charge where there is a result in the Extras.

Note:
* The extent of recovery of your prior site (site before the hack) will depend on the extras you choose; whether you have taken backups within WordPress (such as BackWPuP, Backup Buddy or UpdraftPlus) and the extent of data corruption done by the hackers. I shall do the best I can. A site with limited hacks or one with a good internal backup is restorable. An extremely ‘bad’ site where all has been deleted by hackers and you have no backups will not be restorable. For the latter, the ‘blank’ default WordPress website is what we shall install.
* Automatic backups by the host company will not be useful for a speedy fix due to our lack of control of timed support from your host company. Backups from within WordPress are much more useful.

Trust me because:

  • You can speak to the person who does the fixing. That is me, Brett Glossop.
  • I am contactable by phone 0423 326 337.
  • Hacking is illegitimate and illegal. It is an awful waste of time and creates stress on site owners and designers.
  • I live in Perth Western Australia and build websites also. I have experienced the pain of my early websites being hacked.

 

* Order Here. Please fill as many of the fields as you can now. Some fields can be submitted after the order using the form that follows this one. But please send all info within 24hrs so we can perform the work.

Service is for a single site built with WordPress (multi-sites are not applicable); site is 12 pages or less; traditional hosting type (not CDN or network distributed); EFT payment within 7 days of completion and invoice; it may not be possible to restore your prior website; email system hacks are not covered; custom code is not covered.
The best contact number for you.
* We shall protect your logins with the same great care that we protect our own.
Often available in welcoming email from your web host company.
Often available from the person or company who designed your website.
This will help us recover a badly corrupted site.

 

The following form is available to submit info after your order. Please send this extra info as soon as possible after the order. With this info we can do the work well and quickly. Without it, we may have to estimate some aspects.

* We shall protect your logins with the same great care that we protect our own.
Often available in welcoming email from your web host company.
Often available from the person or company who designed your website.
This will help us recover a badly corrupted site.
You may also send a screen capture of the hack to brett at zolid.com.au